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The Connection Between Skills and Employee Experience
August 16, 2022 @ 11:00 am - 12:00 pm UTC-5
About The Webinar
One of the key positive aspects of employee experience is the opportunity to learn and grow. But how does an organization decide how to provide those opportunities without knowing what skills employees currently possess and which are needed for the next improvement?
Skills assessments and skills inventories are becoming increasingly important. Dynamic, self-organizing teams, organizational agility, and the velocity of change make a skills inventory increasingly important.
Learning company Kineo says, “Personal development on the job entails providing a skills framework to help employees understand their strengths and weaknesses and have a clear path to move on to their next role, either internally or externally.”
What you’ll learn
What employee experience is, and why it’s important now
How a skills framework fits into the employee experience
Why SFIA (Skills Framework for the Information Age) provides a solid basis for skills assessment and inventory
Roy Atkinson is CEO of business advisory practice Clifton Butterfield, LLC. He was described on CIO Insight as a “model for the future digital leader” and by Nextiva as one of the “Top 50 Customer Service Experts of the Decade 2010-2020.” He has written for The Economist, BizTech Magazine, Oracle Customer Experience, SAP Business Innovation, and others. He is a Fellow of the Institute for Digital Transformation and holds a master’s certificate in advanced management strategy from Tulane University’s Freeman School of Business. He was selected one of HDI’s Top 25 Thought Leaders for 2022.